scuseme updates

No show rainbow

No show? Don’t worry, there’s light at the end of the rainbow

No-show nightmares It’s more than frustrating waiting for someone to show who then doesn’t, especially if you have put time aside and waited in. You have a no show nightmare.  We put a lot of store in good communication at scuseme, and I badger my team about keeping in regular touch with their customers (something […]

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before crisis

My email crisis – how 20,000 messages sent in error turned out OK

Don’t panic Crises happen when you least expect them – that’s what makes them crises: they catch you when your guard is down and when you’re not in the best place to deal with them. Calm before the storm Nick and I had been for a short break in Norfolk; the Gunton Arms if you

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Online service connecting Cambridgeshire businesses

Scuseme  – a new online service connecting Cambridgeshire businesses Dawn Giesler has set up scuseme, a free-to-use online service that will connect people in Cambridge with local businesses and sole traders. “Despite being in Cambridge for nearly 25 years and having a large network of friends to call upon for recommendations I often became really

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