With so much information out there it may seem that you are spoilt for choice, but make the wrong choice and you could end up with a ‘cowboy’. You have to trust the information that is provided. So ask the right questions, follow these instructions and you will find the right plumber: someone who is a trusted, local and recommended expert in the Cambridge area.
Try to get at least three different quotes. Don’t use a plumber who gives you an over the phone quote. A good plumber will need to see the job to provide an accurate quote, and you need to meet them.
Find a plumber who is local. This may help reduce the hidden costs of travel (which can mount up given Cambridge’s traffic congestion). Previous local clients may also be willing to show you their work.
Select plumbers who have customers prepared to give testimonials and referrals, and may be prepared to speak to you. Ask if they have a portfolio or website so you can see a range of their abilities.
Will they respect your home and look after your property e.g. protecting surfaces, removing their shoes or providing protective covers. Ask yourself: “Would I want to offer them a cup of tea?”
Any plumber must be licensed and carry full insurance. If they are going to work on your boiler they must be Gas Safe registered and display their identification card. (By the way, Corgi registration is no longer used).
Make sure that the plumber clearly explains the problem and the solution to you and find out if they have first-hand experience of carrying out the task.
Get everything in writing before starting a job. Find out about your guarantees on the work, the schedule, and agree exactly how payment can be made. Insist that any changes to the quote are always agreed in advance.
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