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About scuseme

scuseme is a new concept to Cambridge.  We provide personally recommended traders …. only online.

scuseme is free and will save you time and make your life easier by connecting you with a vast range of locally recommended independent and trustworthy traders in the Cambridge area.

We meet every one of our traders in person.  We get to know them and check the references and experience.  Then only the traders who meet our standards of customer care and demonstrate a good record are invited to join us.  We then share them with you.

Furthermore, because we understand how important regular reviews are to you, we invite all our customers to share their experience and rate the traders after every job.

Whether you are looking for a window cleaner or an electrician, a builder for a major project or a plumber, scuseme can help.

Simply join for free, tell us what you are looking for and when you need it by, and we will put you in touch with people who have been recommended, rated and reviewed.  And people we have already met over a cup of tea.

Our Mission

To connect you with the best Cambridge has to offer and help you find traders for life.

The scuseme story – your new best friend in Cambridge

I’ve lived in Cambridge for over 20 years and I love it here.  Completely settled with my family, many close friends (who are more like family), colleagues, acquaintances and neighbours; Cambridge is now officially the longest place I have ever lived, over-taking my birth town of Huddersfield.

I was lucky enough to find a home in the vibrant and diverse Mill Road area, at a time when the prices were affordable, and I feel very much a part of that community. But it did take some time, and that forms the early seeds of the idea for scuseme.

When I arrived in 1996 Cambridge was new to me. Having lived and worked in London, the pace seemed slow and a social life seemed a long way off.  Back then I worked at the Science Park in Melbourn and although I met (and remain friends with) some great people, nearly everyone relied on cars, and I missed a spontaneous social life. The ghostly abandoned car park on a Friday evening always depressed me; where was the Friday night social?  I struggled to find exciting and affordable places to eat and socialise.  There was no Thirstyfest, FoodParks and innovative independent cafes offering music, yoga and other activities.  Cambridge has come a long way since then.

When we first arrived, my neighbours were welcoming and great helping us get to know the area.  And when our family life started, new friendships blossomed as they tend to.  Gradually my neighbourhood became and remains my ‘village’ with all the great things that a small and intimate community brings with it.  But this did take time because of work, commuting, travel and heading back to London perhaps too often.

One of the things that always takes time is knowing how to get things done. I would ask neighbours, colleagues and friends for recommendations if I needed odd jobs sorted (my husband is useless at this stuff, although he maintains that my unplugging him from the mains one fateful afternoon when changing a broken bulb sealed our relationship). And of course, the internet soon became an essential.  But amassing a group of reliable and trust-worthy traders took a while and involved some costly mistakes.  Ones that stand out include taking a plumber to the small claims court and having to get a chimney breast re-done because the plasterers did such poor job on the damp-proofing.

So fast forward: two homes in Cambridge, a loft conversion, side extension, new kitchens, bathrooms and many other jobs around the house.  But it was in 2013 when we had new neighbours and I quickly became the person they called on for help.  Could I recommend a local electrician, plumber or carpenter?  Where do you recycle?  What days are the local markets? What about the farm shops, cafes, butchers, fishmongers?  Or perhaps join a local running club or any other activity? Registering with doctor, optician, dentist, vet?  But just as revealing was the fact that barely a day goes by when either me or someone I know will ask for or share a recommendation of a trader, service or place.

Although you can get this information from the internet, people prefer to get trusted recommendations.   But if you are new to the area, where do you look for the trustworthy, local, independent traders?  And even if you’re not, good traders are often in short supply.

That’s when I came up with the idea for scuseme.  I developed it to provide personally recommended traders to anyone looking for a service in Cambridge.  It’s free for customers and online because that’s the easiest way to reach lots of people, but equally customers can phone to get access to our team.

It’s different because our focus is on building a community service.  We only invite traders who work in the Cambridge area and want to invest in growing a local customer base.  Traders pay a small annual fee to join scuseme.

scuseme started with the traders I have used personally over the years; people I trust to deliver high standards.  Since then I have expanded the team to cover a wide range of useful services; always maintaining the scuseme ethos of meeting in person all traders, so when you use a scuseme trader, it is just like asking a friend for a recommendation.

scuseme now delivers more than just providing recommended traders.  There are regular blogs and scuseme …. what?, our twice monthly newsletter includes things that will surprise you about Cambridge.  The idea came from the fact that despite living here for over 20 years, I’m always discovering new things about Cambridge such as the annual orchard count at Fulbourn, the sculpture trails around the city and places to go for free drop-in French classes.  scuseme….what? also features interviews with interesting people who live and work in Cambridge, timely things to do and places to go.

I hope scuseme will be your new best friend in Cambridge.

profileDawn Giesler, Founder & CEO

Dawn has lived and worked in Cambridge for nearly 25 years. She developed scuseme to provide an essential resource to help make life a little easier for Cambridge residents and businesses alike. Making the most of a background in marketing, PR and event management, scuseme was born as a new way to connect people, forge a stronger community and nurture local talent.

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